Frequently Asked Questions
What can SalesDesk 247 do for my business?
SalesDesk 247’s primary goal is to help you and your businesses on your campaigns. We have a team of expert live chat operators who are dedicated to help you provide effective customer service to your potential customers. Our chat agents are also lead generation specialists; helping you capture greater opportunities from your customers’ engagement. We can also do outbound calling to your hot leads.
How can my business benefit from your services?
Our bottom line is for your business to grow its revenues through our reliable and results-based services. Since our live chat operators are experienced lead generation specialists and customer service professionals, customer engagement is effectively turn into profits. SalesDesk247 business solutions are designed to help you gain higher conversion, maintain exceptional relationship with your customers and of course, increase your ROI.
Do you offer a free trial?
Test the waters as you please at zero out of pocket cost. Ditch us if you find our services unsatisfactory (which we highly doubt that would happen) without obligation.
How are you going to understand my market?
You simply have to give us all the possible details that you can disclose to our company as we have to understand your product, your company and your goals. You may have to give us certain documents that we can use for brainstorming such as product information, manuals and other documents necessary for us to create a specific approach for your business’ needs.
Can I trust you with my customers?
Our professional live chat operators are experienced to handle various clienteles and situations accordingly. Before we kickstart any campaign, days of brainstorming are to be conducted to make sure that we understand everything about your business and know your customers’ behavioural profiles.
How much will it cost me?
As to different business has different campaign size, our service pricing depends on the solution package that suits best for your campaign. We recommend you contact us for a free consultation. You can start with a free trial with us before you decide.
Do I have to pay for the software use in my campaign?
Software and other platforms use for your campaign are on us and fees are included in your specific package.
Are you available to contact 24/7?
We understand the dilemma how some providers are beyond reach when you need them. That’s why we have customer service representative on standby to address your concerns, should there be any. If you happen to reach us beyond our office ours, your queries are answered right away as soon as we’re back to work.